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Customer Reviews

Elliott has been brilliant with all my mortgage requirements over the past 4 years. The team are extremely amenable and knowledgeable. They are regularly providing communication to ensure we are fully updated on the process. Would highly recommend.

Alice Chant

Verified Customer

Very easy to set up an appointment initially through the website. Spoke to Oliver who provided a professional service as well as providing information, which catered to my needs. Look forward to speaking again.

David Chapman

Verified Customer

Nichola was absolutely brilliant. She guided me with excellent communication throughout a rather challenging process and I really felt supported. Based on my experiences with Nichola, I would implore anyone who is seeking a mortgage to reach out.

Sophia Malik

Verified Customer

Everyone I’ve spoken with and or dealt with has been brilliant. You guys are doing an amazing job, keep it up.

Laurel Ogbuh

Verified Customer

Oliver was super helpful in a delicate matter. I wish I would have dealt with him on my first property. Really empathetic and easy to speak to. Highly recommend

Tyira Gabriel
Verified Customer

I have only had an initial conversation with Oliver but so far so good. Professional approach, good information on different available deals and products.

Alekosz Sopisz
Verified Customer

All great with all that we have talked about what they told me was all good so I would say they are very good at there jobs thanks again.

Robert Cross
Verified Customer

We had the privilege of being looked after by Natasha and Natasha! They were both incredibly patient with us whilst we navigated the confusing world of mortgages. Not a single fault on their end. We were so close to giving up buying our first home but they took the time to explain the process from start to finish, chase up the lender and answer our ridiculous questions. Thank you both because we could have not have done this without you!

Ellen & Jamie
Verified Customer

Talked with Oliver, who was very helpful, courteous and knowledgeable in dealing with my mortgage questions. Would highly recommend.

Technoscuffer
Verified Customer

All the team are friendly, helpful and efficient. As a first time buyer I had a lot of questions and some that I thought were silly. Elliott and Andy were my advisers and they reassured me it was okay and answered everything without judgment. All work and communications was done in a secure timely manner and I would highly recommend them.

Charlotte King
Verified Customer

All the team are friendly, helpful and efficient. As a first time buyer I had a lot of questions and some that I thought were silly. Elliott and Andy were my advisers and they reassured me it was okay and answered everything without judgment. All work and communications was done in a secure timely manner and I would highly recommend them.

Charlotte King
Verified Customer

I was assisted by Natalie, and wanted to say thank you. I know it wasn’t easy, due to the current economic climate, and I’m sure you felt under pressure at times, but without you I’m not sure I would have kept the house. Again, thank you for everything.

Matt Bedingfield
Verified Customer

Excellent company. Sorted everything from the mortgage and the life policies. Would 100% recommend.

Lee Collins
Verified Customer

Elliott and his team have been fantastic with getting me a product that fits me keeping me updated and chasing everything. I have been kept in the loop constantly. And can not thank them enough for their hard work. Would highly recommend! Thank you so much.

Tori Parker
Verified Customer

Daniel Dawkins went above and beyond for us at the start of 2022. He was extremely patient and knowledgeable. Couldn’t recommend them highly enough.

Natasha Malone
Verified Customer

Jackie was fantastic and really knowledgeable about all the mortgages available to me.

Trusted Customer
Verified Customer

The mortgage broker was very good. But let down by insurance salesman.

Miss E Bleach & Mrs Z Bleach
Verified Customer

Very professional service and regular updates from the team.

Mr & Mrs Hanson
Verified Customer

Jacky was friendly and professional throughout the application process from start to finish. Thorough and informative, she kept us updated at all times. We would not hesitate to recommend your services and would use you again in the future. Thank you for all your help and we are looking forward to making memories in our new home.

Lydia Prewitt
Verified Customer

Excellent communication. Nathan really knew his stuff and what product options would best suit our situation. Kept in touch and updated us through the process. Was all complete within 4 weeks of the first phone call. Would recommend and definitely use again.

Trusted Customer
Verified Customer

Nothing was too much trouble for my mortgage adviser Jackie. She made it so much easier for me to get an offer despite me moving the goalposts several times. Would highly recommend.

Samuel Doak
Verified Customer

Fantastic service has continued throughout, from mortgage to insurance and everything else.

Mr Paul Woodward
Verified Customer

Ali and the team have been absolutely fantastic from start to finish.. nothing has been too much trouble and they’ve managed to find us the perfect mortgage… we are over the moon with the service we’ve received. Thank you.

Mr & Mrs Young
Verified Customer

Excellent service, kept me informed throughout.

 

Trusted Customer
Verified Customer

Fantastic from start to finish. Enquired in November. Holly was our adviser and got me a mortgage approved when every time I tried myself online I wasn’t getting enough on the AIPs to put offers in. Painless process apart from solicitors who are impossible to get hold of. Moved in to our new house February. Would recommend Police Mortgages. Happy days.

Andy
Verified Customer

Holly from Police Mortgages has been fantastic. Sorted us out our mortgage, explained everything to us perfectly and was very patient. As first time buyers we had no idea what we were doing but Holly explained everything to us and allowed us to make an informed decision. We also got a good rate on our mortgage and were able to borrow more than we thought we’d be able too. The only downside to Police Mortgages is that the subsequent home/life insurance offered was quite expensive compared to what we have been able to find online. But all in all, very professional, great customer service and lovely people to speak with, especially Holly!!

Trusted Customer
Verified Customer

Extremely helpful and overcame a number of obstacles to get a company to deal with. Brilliant mortgage broker.

Trusted Customer
Verified Customer

Fantastic service! If only we had found you years ago!

Trusted Customer
Verified Customer

Very pleased with the service provided. Most efficient and reliable. The whole process went smoothly. Would use again and recommend.

Trusted Customer
Verified Customer

Thank you, brilliant service!

Mrs Samah Holden
Verified Customer

Service was excellent. Adviser Holly couldn’t do enough and felt like we were just old friends having a chat rather than a sales pitch. Whilst not whole of market they do appear to be able to get a slightly better rate/lending amount than direct with lenders.

Trusted Customer
Verified Customer

Quick, helpful and really impressed by how much updated and things chased.

Trusted Customer
Verified Customer

Absolutely fantastic service from start to finish. Giacomo and Stuart were outstanding. Very knowledgeable and professional and nothing seemed too much for them. Could not recommended Police Mortgages enough. I for one will definitely be calling upon their services again when my next remortgage is due.

Mr Robert Brennan
Verified Customer

Great service, excellent attention to detail. Great communication, kept us informed every step of the way! Would recommend to anyone.

Mr & Mrs Mulvana
Verified Customer

From start to finish I cannot speak highly enough of Jacky Lambert. She was wonderful throughout and made the whole process so much easier.

Mr Richard Nuttall
Verified Customer

Nice people, good service

Mr Mark Hyett
Verified Customer

Superb service from start to finish. I’m normally very savvy when it comes to this sort of stuff and never thought they could find me a deal better then what I could find myself. I was wrong, they have saved me a lot of money a month on my mortgage. Giacomo was superb from start to finish and made the experience very personal which I liked. He was always available when I had questions or needed answered.

Mr Nathan Masters
Verified Customer

Reliable and honest. Made my life very stress free.

Mr and Mrs Caswell
Verified Customer

First class service and very professional in what they do. Quickest and easiest remortgage I ever did.

 

Trusted Customer
Verified Customer

Good personal service from friendly staff during a complicated application that wouldn’t have been achieved on the high street!

Trusted Customer
Verified Customer

Excellent service . I cannot fault anything especially as I had issues getting a mortgage.

Trusted Customer
Verified Customer

Excellent and patient service! Helped me no end. Can’t recommend highly enough.

Mr Kleywegt
Verified Customer

Really good service and pleased with our saving.

Mr & Mrs Stewart-Forty
Verified Customer

Professional, knowledgable and showing a genuine care for the customer and their financial needs. A pleasure to deal with and highly recommended.

Mr McAllister
Verified Customer

Very impressed with Giac, service was exemplary. Kept up to speed at every stage.

Trusted Customer
Verified Customer

Got the job done, thorough and proficient.

Trusted Customer
Verified Customer

Couldn’t have done more for us. Fantastic. Have already recommended a family member. And wouldn’t hesitate to recommend them again.

Naomi
Verified Customer

I cannot recommend police mortgages enough, from start to finish the service was brilliant and went without any hitches. Will be using again in the future!

Elaine
Verified Customer

Cracking service, adviser kept me well informed, returned my call in a timely manner.

Trusted Customer
Verified Customer

Quick and efficient and kept me informed all the way. Big thanks to Giacomo Stevens.

Sharon
Verified Customer

Words cannot express what a fantastic and professional service I was provided. Your staff were courteous, knowledgeable and more than helpful. I felt it was a real personal service going the extra mile and more besides. I am thoroughly impressed with all members of the team that I spoke with and in particular Holly who is a credit to your firm.

Stuart
Verified Customer

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